Frequently Asked Questions

You may never have experienced counselling before, so it is understandable that you would have questions. Hopefully some of the questions and answers listed below help with any queries or concerns you have. 

How can I book a VR escape room?

Please book your desired appointment directly on our homepage. To do this, click on Prices and Tickets in the menu bar at the top. Choose your location, the escape game and the desired number of players. Then you can choose a date (day and time) that suits you and buy your ticket directly online. You will receive a confirmation email and your invoice after your payment.

What payment methods are available?

The choices are:

  • Credit card
  • PayPal
  • Instant bank transfer
  • Cash/Card at the location

What languages ​​can you play the adventures in?

Mostly you don't need any language skills

Can i feel sick from the VR experience?

Basically not. Our developers have made sure that the escape rooms are designed in such a way that nausea (motion sickness) cannot occur. However, it is not entirely out of the question and should you suffer from a higher sensitivity, please notify the game director before the start of the game so that he can take certain precautions.

Info for wearers of glasses:

As long as your glasses have a standard frame and are not excessively large, they fit easily under the VR headset. But it is clearly more comfortable without.

Is there a risk of injury or other hazards?

No. You move through the VR Escape Room in a space cleared for you, or you are always in a free area.

Will someone help us if we get stuck?

An experienced game master is at your side all the time. In case of doubt, this can also be asked if you are stuck or there are other problems.

Is the VR Escape Room suitable for events (company party, birthday party, etc.)?

You are welcome to book a team building, birthday party, bachelorette party, etc. with us. Just send us your request to or call us directly on +43 676 5841300 (telephone inquiries from Mon-Sun 3 p.m. to 9 p.m.)

Are there any age restrictions?

We recommend a minimum age of 10 years, since the technology must be used and the puzzles are also challenging.

Do we see and hear each other in the game?

Yes. In all of our VR Escape Room Games you can see and hear each other. You see yourself as an individual character in the game and hear each other with our noise canceling headphones.

Are there any special precautions regarding the Corona virus?

Your health is very important to us! That is why we have further strengthened our hygiene measures and developed our own hygiene concept to prevent infection as best as possible. Here you can find our hygiene concept.

Are pregnant women allowed to play?

YES. Basically, it is not a problem to play a VR Escape Room even as a pregnant woman, as you are not physically stressed and you do not need any special clothing for our experience. However, it should be noted that you have to stand or (with Huxley) walk for up to 60 minutes and you often bend down to the floor. Our recommendation for pregnant women is our "Family Experiences" category. We do not assume any liability.